The President's Cabinet Award, Toyota's
most exclusive and prestigious honor, is limited to a maximum of only 12
Toyota dealerships in the country. This elite award recognizes a
combination of exceptional business operations, high-volume sales and,
most importantly, outstanding customer satisfaction
performance.
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For the tenth time,
Cavender Toyota has received the President's Award from Toyota Motor
Sales. Each year, Toyota Motor Sales recognizes its stellar dealerships
with this award. The President's Award is
awarded to those dealerships who have demonstrated a
commitment to maintaining Toyota's high standards for customer
satisfaction.
One of Cavender Toyota's primary goals
is to emphasize the entire ownership experience. We want to help ensure
that our customers are satisfied not only at the time of purchase, but
as long as they own their vehicle. Offering top quality vehicles is, of
course, the first step - but only the beginning.
In
order to qualify as a President's Award winner, dealerships must excel
in each of a series of categories, including Customer Sales Satisfaction
and Customer Service Satisfaction. Dealerships which meet the
requirements in all categories receive name badge recognition at all
dealer events, national recognition in an Automotive News advertisement
and, of course, the beautiful President's Award Tiffany crystal
trophy.
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Each year, an elite group of dealerships
are honored by Toyota Motor Sales for all their sales success, hard work
and dedication with the Board of Governors designation. This elite
group understands that a successful business is built by keeping
customers happy. To be considered for the Board of Governors award, a
dealership must be among the top 60 dealers in non-fleet vehicle sales
volume, must be in operation for the entire year, plus numerous other
requirements. These high standards ensure that a Board of Governors
dealer is committed to your customer
satisfaction.
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