Posted by: Jeffrey D
August 22, 2015
We always dread the experience of purchasing a new car. The thought of the high pressure sales pitch and over communication for our business literally makes us nauseous. Not our experience with Cavender Toyota! Michael Vendrick was our sales person. Our initial contact was through email to establish an appointment. Even through the first few emails and confirmation phone call for the appointment process, he was friendly and helpful but not pushy. Then, from the time you get out of your car at Cavender Toyota every employee you meet is genuinely friendly and helpful. They had a large selection choice of the vehicle we were looking to buy. Michael let us take the time necessary in selecting the vehicle we wanted and was extremely knowledgeable about the vehicles he was showing us. We came pre-approved with a loan from our bank. Michael politely offered, without pressure, to see if Cavender could offer us a lower interest rate for financing. And they did!
The entire process, while a little lengthy but that's anywhere you go, was enjoyable and we were treated like family (the good kind) from the beginning and throughout. My follow up experiences to complete paperwork and receive the new license plates have been no different. We would highly recommend Cavender Toyota and Michael Vendrick to everyone!