Posted by: Gary M
September 28, 2014
Last Saturday , my son and I brought his xd in for service. Our expectations were to purchase an oil change, state inspection and receive a complimentary car wash. Having found out that the service dept. ran out of inspection stickers and the car wash was broken, we decided to proceed with the oil change anyway since it was due. when I got home I looked under the hood and everything looked in order except for the residual oil all over the cam cover. 2 days later the tire light came on. The next day, my son was in a minor car accident in which he says the car swerved after applying the brake. Yesterday Sept.27th we brought the car in again for a state inspection and to check on the tire light. the service dept. said everything is ok. Today Sept 28th the tire light was on again. I personally checked the air in all tires. all were 26 psi except the right front. which was 24psi The sticker on the door says all 4 tires on the ground should be 33 psi. so I fired up my air compressor and filled all tires to 33 psi and washed the car because the car wash was closed yesterday. The conclusion I draw from this is that I should have done it all myself in the first place. The reason I gave a 5 star rating is because I am a friend of Cavender Toyota and know you can do better. The service advisors were friendly and helpful. "CONFIDENCE" has to be earned.