Received prompt service from the sales rep Edgar Guzman, who continued to answer all my questions, and gained my confidence at the start. After selecting the Toyota Prius V and agreeing on a final price, I experienced a long delay, while both Edgar and I waited and waited for the finance rep to become available, to complete the sale and allow me to drive away with the vehicle of my choice. I would rate Edgar at the very top rating for his service, personality, and patience with me. Fred Aldrich